shipping and returns

SHIPPING POLICY

Our delivery costs are as follows

UNITED KINGDOM

 £3.00 1st Class signed For (2-3 working days)

FREE Delivery for purchases over £50.00

REST OF THE WORLD

 £8.00 International Signed For (5-10 working days)

FREE Delivery for purchases over £100.00

RETURNS & EXCHANGE POLICY

If you’d like to return or exchange a product, please use the returns form included in with your order or email us studio@fazanefox.co.uk with your order number and full contact details including name, address, email and contact telephone number and one of us will get back to you as soon as possible.

·         All items must be returned new, unused, with their original tags and in the original studio fox packaging. 

·         Returns that do not meet our policy may not be accepted and will be sent back to you.

·         Please make sure you obtain proof of postage for your return package

·         Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched

·         Once received by us, returned items are processed within 10 working days